baje 365 Terms and Conditions

These terms and conditions ("Terms") form the foundation for operating the baje 365 platform and all its services. By visiting the website, opening an account, or using any service, the user is considered to have automatically accepted these Terms.

baje 365 reserves the right to amend these Terms at any time. Updated Terms take effect from the date they are published on the platform. It is the user's responsibility to visit this page regularly and stay informed of the latest terms.

These Terms are written in Bangla. In case of any ambiguity in interpretation, the Bangla version shall be considered final. For more details about our services, team, and operations, you may visit our About Us page.

To open an account at baje 365, each user must meet the following conditions:

• You must be at least 21 years old at the time of registration.
• You must provide accurate and complete personal information — name, mobile number, and email.
• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• You must open the account in your own name and for your own use. Opening an account on behalf of someone else or using another person's information is not allowed.
• baje 365 reserves the right to verify the information provided at registration at any time.

If false or misleading information is provided at registration, the account may be immediately suspended or closed, and any part of the balance may be forfeited.

baje 365 may verify a user's identity at any time. Withdrawals may be temporarily suspended during the verification process.

3.1 Required Documents

For identity verification, you may be required to submit one or more of the following documents:

• National ID Card (NID)
• Passport
• Driving Licence
• A recent utility bill or bank statement (for address verification)
• A screenshot of the mobile banking account used for deposits

3.2 Verification Timeframe

After documents are submitted, baje 365 will take reasonable time to complete verification. Large withdrawal requests may not be processed until verification is complete.

Each user is fully responsible for the security of their own username and password. Account login details should not be shared with anyone else.

• Use a strong password — a combination of letters, numbers, and special characters.
• If you log in from a public or shared device, always log out after use.
• If you suspect unauthorised access, notify our support team immediately.
• If an account is under someone else's control, the user is responsible for any activity carried out from that account.

baje 365 will never ask for a user's password or OTP via email or live chat. If you receive such a request, treat it as fraudulent and report it immediately.

All financial transactions at baje 365 are processed through popular mobile wallets in Bangladesh. The accepted payment methods on the platform are: bKash, Nagad, Rocket, and Upay.

5.1 Deposits

• The minimum deposit amount is ৳200.
• Deposits are generally processed quickly and credited to the account.
• Only a mobile wallet registered in your own name may be used for deposits.
• Depositing from a third-party wallet or account is strictly prohibited.

5.2 Withdrawals

• The minimum withdrawal amount is ৳1,000.
• Withdrawal processing generally takes between 30 minutes and 3 hours.
• Withdrawals can only be made to the same mobile wallet used for the deposit.
• Withdrawals are not allowed if an active bonus is in place and its wagering requirement has not been met.
• Withdrawals may be placed on hold if identity verification is required.

5.3 Erroneous Transactions

If an incorrect amount is credited or debited due to a technical error, baje 365 reserves the right to correct that error. The user will be contacted in such situations.

There are some basic rules governing betting and gaming activities at baje 365 that apply to all users.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets must be placed using funds in your own account; credit betting is not available.
• Placing a bet with prior knowledge of the outcome of a match or event will be treated as match fixing and may result in account closure.
• baje 365 reserves the right to set maximum bet limits, which may change at any time.
• If incorrect odds are displayed due to a technical error, any bet placed at those odds will be considered void.
• Betting on the same event using multiple accounts will be treated as arbitrage.

For casino games, the individual rules of each game apply, which can be found in that game's interface. Information on RTP and game rules is determined by the respective game software provider.

Each promotion at baje 365 has its own terms and conditions. The general bonus policies are listed below:

7.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳20,000. To withdraw the bonus amount, the bonus must be wagered 10 times. Example: A ৳1,000 deposit earns a ৳1,000 bonus; total balance will be ৳2,000; to withdraw the bonus, ৳1,000 × 10 = ৳10,000 must be wagered.

7.2 General Conditions for Other Bonuses

• A user may claim a given bonus offer only once within the specified period.
• Age and identity verification may be a prerequisite for claiming a bonus.
• If a user attempts to claim a bonus using multiple accounts or different identities, all accounts will be closed.
• If a withdrawal is made before the wagering requirement for a bonus is met, the bonus balance will be forfeited.
• baje 365 reserves the right to change or cancel any promotion.

VIP members have access to special benefits and cashback offers. Detailed terms for the VIP programme apply separately.

The following activities are strictly prohibited on the baje 365 platform:

• Opening multiple accounts or using someone else's account.
• Money laundering or conducting illegal financial activities.
• Exploiting technical errors or bugs to gain an unfair advantage.
• Using automated software or bots to place bets or play games.
• Harassing other users or attempting to defraud them.
• Using a false identity or forged documents.
• Attempting to interfere with the platform's security systems.
• Bonus abuse — claiming bonuses across multiple accounts or in a coordinated manner.

If any of the above prohibited activities are proven, the account will be immediately closed, the balance may be forfeited, and legal action will be taken if necessary.

baje 365 reserves the right to suspend or close an account without notice in the following circumstances:

• Violation of any provision of these Terms.
• Failure to pass identity verification or provision of false information.
• Use of the account by a minor.
• Suspicious or unusual transaction patterns.
• By order of a court or authority.

9.1 Voluntary Account Closure

If a user wishes to close their account, they may contact our support team via 24/7 live chat or email. Any balance should be withdrawn before the account is closed. If you want to take a break as part of responsible gambling, learn about self-exclusion and limit-setting options in the Responsible Gaming section.

baje 365 is not liable for:

• Bets or game sessions affected by internet connection issues.
• Transaction delays caused by technical problems with third-party payment providers.
• Losses caused by issues with the user's own device or software.
• Account security being compromised due to the user's own negligence or deliberate actions.
• Financial losses from betting or gaming due to market fluctuations.

There is always a risk of financial loss in gambling. baje 365 never promises guaranteed winnings. All users are advised to bet within their own means.

All content, design, software, graphics, logos, and trademarks on the baje 365 platform are protected under applicable intellectual property law. Users may:

• View content on the platform for personal use.
• You may not use the platform's content for commercial purposes or redistribution.
• You may not use baje 365's logo, brand name, or trademarks without permission.
• Decompiling or reverse engineering any part of the platform is prohibited.

baje 365 reserves the right to modify these terms, in part or in full, at any time. Updated terms will be published on this page and will take effect from the date of publication.

For significant changes, we will attempt to notify users via their registered email or through notifications. However, continued use of the platform after any changes will be considered acceptance of the new terms.

To learn about our policies on personal data collection and protection, please read the Privacy Policy page.

For any dispute or complaint, you should first try to resolve it through our 24/7 live chat or email support. Most issues can be resolved quickly through direct communication.

13.1 Complaints Process

• After a complaint is submitted, the baje 365 support team will investigate it in a timely manner.
• Keep relevant information and evidence related to your complaint — such as screenshots and transaction reference numbers.
• Filing false or baseless complaints will be considered a violation of these terms.

13.2 Betting Disputes

If a dispute arises over the outcome of a bet, baje 365's recorded data will be considered final. Technical logs and server records are the primary basis for resolving disputes.

If you have any questions or need clarification about these terms, please contact our support team. baje 365 provides support 24 hours a day, 7 days a week, in both Bengali and English.

For quick answers to common questions, visit our Frequently Asked Questions (FAQ) page — it covers common questions about accounts, payments, and bonuses.