baje 365 Privacy Policy

1 Introduction and Scope

baje 365 treats the privacy of its users as its highest priority. This privacy policy describes what information we collect when you use our website, create an account or use our services, how we use it, and how we handle it with third parties without your consent.

This policy applies to all pages and services under the domain https://baje-365.cam. Our Terms and Conditions set out the full rules for using this platform in detail, and should be read alongside this policy. You must be 21 years of age or older.

2 What Information We Collect

baje 365 collects only the minimum information necessary to operate the service. The areas of data collection are described below.

2.1 Information You Provide Directly

Information you provide yourself when you open an account or contact us:

• Full name and date of birth (for identity verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Transaction details related to deposits and withdrawals — bKash, Nagad, Rocket or Upay account details
• Content of communications with the support team

2.2 Automatically Collected Information

Some information is collected automatically while you use the site:

• IP address and device identification information
• Browser type, operating system and screen resolution
• Logs of which pages were viewed on the site and for how long
• Cookie and session data (details in section 6)
• Referral source — which link or path you used to reach the site

2.3 Information Received from Third Parties

Where identity verification or fraud prevention requires it, we may receive information through legitimate identity verification services. This information is always exchanged using secure encrypted methods.

3 Purpose of Using Information

baje 365 does not use collected information beyond the specific purposes listed below:

• Creating accounts, verifying identity and ensuring login security
• Processing deposits, withdrawals and other financial transactions
• Managing bonuses, rewards and VIP benefits
• Providing 24/7 live chat and email support
• Protecting accounts, detecting fraud and preventing unauthorised access
• Improving platform performance and resolving technical issues
• Assisting members as needed in accordance with the responsible gaming policy

In accordance with our Responsible Gaming Policy, we may analyse your gaming behaviour and take protective steps where necessary — such as recommending limit-setting or suggesting a temporary break.

4 Sharing and Disclosure of Information

baje 365 does not sell your personal information or provide it to third parties for advertising purposes. Information may be shared in the limited circumstances below:

4.1 Service Partners

The minimum necessary information may be shared with selected partners for transaction processing, identity verification and technology services. These partners operate under strict confidentiality agreements and may not use the information they receive for any other purpose.

4.2 Legal Obligations

We may be required to provide specific information in accordance with valid legal orders or directions from competent authorities. In such cases we will provide only the specific information requested, as required by law.

4.3 Organisational Changes

In the event of a business merger, acquisition or significant structural change, your information may be transferred to the new operating entity. In such circumstances this privacy policy will remain in effect and you will be notified in advance.

5 Data Security Measures

baje 365 uses industry-standard security technology to protect your information:

• SSL/TLS encryption — all data exchanged on the site is fully encrypted
• Passwords are never stored in plain form; advanced hashing methods are applied
• Financial data is stored on separate secured servers, isolated from general application data
• Regular security audits and vulnerability assessments are conducted
• Automated alerts are sent when unusual activity is detected on an account
• Strict training and access controls are maintained for staff involved in data processing

However, no method on the internet is 100% impenetrable. Please keep your account password confidential and log out after using an unfamiliar device.

6 Cookie Policy

baje 365 uses cookies and similar technologies to keep the website running properly. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the site — maintaining login sessions, saving form data, and so on. These cannot be disabled.
• Performance cookies: Help identify which pages on the site are experiencing issues. They contain no personally identifiable information.
• Functionality cookies: Used to remember your preferred language and display settings.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may prevent login and payment-related services from working properly.

7 Data Retention Period

baje 365 does not retain your information longer than necessary. Generally:

• Information for active accounts is retained for as long as the account remains open.
• After an account is closed, information is deleted unless there is a legal obligation or dispute resolution need.
• Records of financial transactions are retained for a specific period as required by applicable regulations.
• Security logs are retained for a maximum of 12 months, after which they are deleted.

8 Your Rights

baje 365 believes you should have control over your personal information. For this reason we provide you with the following rights:

8.1 Right to Access Information

You can contact our support team to find out what information we hold about you. Support is available 24 hours a day, 7 days a week in Bengali and English via live chat and email.

8.2 Right to Correct Information

If there is an error in your stored information, contact support to request a correction. Some corrections may require an additional verification process for identity confirmation purposes.

8.3 Right to Delete Information

If you request account closure, we will delete your information except for records that fall under legal obligations. Some information must be retained for a set period due to financial regulatory requirements.

8.4 Right to Withdraw from Marketing Communications

If you do not wish to receive our promotional emails or messages, you can opt out from account settings or through support. Transaction and security-related messages will continue to be sent.

9 Protection of Minors' Information

baje 365 strictly prohibits the service for anyone under 21 years of age. We do not knowingly collect any information from minors. Age is confirmed during the account verification process. If information belonging to a minor is found in our system, it will be deleted immediately and the account will be closed.

10 Third-Party Links

Our site may contain links to external sites. Those sites have their own privacy policies, for which baje 365 is not responsible. You are advised to read the privacy policy of any third-party site before visiting it.

11 Changes to This Policy

baje 365 may update this privacy policy for business or legal reasons. For significant changes, we will notify you by email to your registered address or through a clear notice on the site. The date of the change will be noted in the "Last updated" section at the top of the page. Continuing to use the site after a policy change means you have accepted the revised policy.

If you have any questions or concerns, you can visit our FAQ section — detailed answers to common questions are provided there.

12 Contact

For any questions, concerns or data-related requests regarding this privacy policy, please contact us: